Privacy policy

We recognise the importance of protecting the privacy of information collected about visitors to our site, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Privacy Policy should be reviewed periodically so that you are updated on any changes.

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Collection of Personal Information

In the course of providing our services, we collect personal information in a variety of ways. For example, information is collected when you:

• ask to be placed on one of our mailing lists,
• apply for a job with us,
• make an enquiry about our services,
• visit our web site, or
• become a client or debtor of the company.

Cookies

"Cookies" are pieces of information that web sites transfer to an individual computer's hard drive for record keeping purposes. The "cookie" assigns a unique identification that allows a web site to recognise you when you return to that site.

Clearpoint Pty Ltd use cookies so as to collect aggregated site - visitation statistics. This enables Clearpoint Pty Ltd to ensure that it manages its website effectively so as to provide relevant content to those who access the site. Clearpoint Pty Ltd does not track an individual's use of the internet by using cookies and does not otherwise use these tools to obtain personally identifiable information on an individual.

Most internet browsers enable individuals to refuse to accept cookies. If an individual exercises such a choice you will still be able to view most of the text on Clearpoint Pty Ltd internet site. However, you will not experience a personalised visit.

Use of information collected

Personal information that visitors submit to our site is used only for the purpose for which it is submitted unless we disclose other uses in this Internet Privacy Policy or at the time of collection.

We may need to disclose personal details to various people to carry out the services that we are engaged to provide. For example we may need to give details about a tenant to a contractor to arrange repair of a premises. We may also pass on personal information to a property insurer or a landlord's insurer to process a claim on behalf of the owner of a property.

We may disclose personal information from time to time to other agents, including agents outside Clearpoint Pty Ltd, to introduce vendors to purchasers or landlords to tenants. We will seek your consent before passing on your personal information in this way.

We may also provide your details to service providers associated with Clearpoint Pty Ltd. We will ask you if we can do this before we pass your details on to the associated service provider.

Use of the information for a secondary purpose

We may sometimes use the personal information we collect for a secondary purpose, that is, for use in a way different from the original reason for collection. We will only do this in the following circumstances:

• where you have consented,
• where the secondary purpose is directly related to the primary purpose, and you would reasonably expect us to use or disclose the information in such a way, or
• where we are permitted or required by law, or it is in the interests of public safety to do so.

Correcting information

You can request that information about you be corrected or deleted. This is part of our commitment to take all reasonable steps to ensure that the information we hold about you is accurate, complete and up-to-date.

Disclosure

You should be aware that we may use your email address to contact you in the future. We will not sell or pass on your details to third parties.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our site. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. Clearpoint Pty Ltd does not warrant the security of any information supplied to Clearpoint Pty Ltd through its web site. Further, Clearpoint Pty Ltd does not warrant that any information supplied cannot be accessed by third parties outside of Clearpoint Pty Ltd.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Links to third party websites

Clearpoint Pty Ltd internet site may contain links to other websites. These websites are conducted by third parties and Clearpoint Pty Ltd does not control the content or the information collected on these websites. You should refer to those websites directly or to the authors of those sites to obtain details of the privacy policies relevant to those web pages.

Further Privacy Information

Should any person have any queries regarding Clearpoint Pty Ltd use of personal information in relation to its internet site or have any other queries regarding Clearpoint Pty Ltd Privacy Policy they should not hesitate to contact Clearpoint Pty Ltd Privacy Officer at privacy@clearpoint.com.au

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.

Copyright

Clearpoint Pty Ltd

All work on this web site is copyright. Apart from any use permitted under the Copyright Act 1968, no part of the work may be reproduced in any form or by any process without prior written permission from Clearpoint Pty Ltd. Requests and enquiries concerning reproduction and rights should be addressed to:

Clearpoint Pty Ltd, P.O. Box 490, Lane Cove NSW 1595, Australia. Telephone: +61 (0)2 9037 0327

Any requests concerning material that does not originate from Clearpoint Pty Ltd will be forwarded to the appropriate body.